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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joshua Livingstone

April 14, 2025

5  out of  5
rating by Joshua Livingstone
"Austin literally saved me $100 monthly on my auto insurance and I’m getting as good, if not better coverage. He’s a pleasure to work with and it’s clear he enjoys helping you save. I highly recommend giving them a call!"
We responded:
"That’s awesome to hear, Joshua! Austin really takes pride in helping folks find the best value without sacrificing coverage. We’re so glad he was able to make such a big difference for you—thanks for trusting us with your insurance needs!"
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Blake Mcadams

April 14, 2025

5  out of  5
rating by Blake Mcadams
"I’ve always had a great experience with State Farm, Mark Wyatt is always willing to pick up the phone and find answers for you at the drop of a hat, I could not ask for a better insurance agency to cover me and my family!"
We responded:
"Thank you, Blake! We’re proud to have Mark on the team—he truly goes above and beyond to support the families we work with. We appreciate you trusting us with your insurance needs!"
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La'shan Overton

April 10, 2025

5  out of  5
rating by La'shan Overton
"Austin was a fantastic agent. Very informative and very nice"
We responded:
"Thanks so much, La'shan! We're glad to hear Austin took great care of you—he’s always committed to making sure everything is clear and stress-free. We appreciate you choosing our State Farm office!"
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Tony Alvarez

April 10, 2025

5  out of  5
rating by Tony Alvarez
"The best of the best. Been with them since I started driving. Always a pleasure!"
We responded:
"Appreciate the kind words, Tony! It means a lot to have loyalty. Thanks for trusting us with your insurance needs!"
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Brenda Winningham

April 8, 2025

5  out of  5
rating by Brenda Winningham
"I highly recommend Austin Wagnon at Ryson Shepherd State Farm Insurance Agency. Austin was knowledgeable and helpful and a delight to work with during our insurance search."
We responded:
"Thank you so much, Brenda! We’re thrilled to hear Austin made your insurance experience a positive one. His dedication to helping others find the right coverage truly shows. We appreciate your recommendation and your trust in us for your insurance needs!"
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storm72goo

April 7, 2025

5  out of  5
rating by storm72goo
"Great costumers service especially agent Austin, he was helpful and cooperative, and gave me a good deal with easy process, so thanks Austin, you made my day."
We responded:
"Thank you for the kind words! We’re so glad to hear Austin provided great customer service and made the process smooth and easy. We appreciate your trust in us for your insurance needs!"
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Sherry Van Dine

April 4, 2025

5  out of  5
rating by Sherry Van Dine
"Great guys! Austin and Mark are very detailed and so helpful in explaining policies! This seems like a great company already!"
We responded:
"Sherry, thank you so much for the kind words! We're so glad Austin and Mark were able to provide helpful, detailed guidance on your policies. It’s our goal to make insurance feel simple and supportive. Welcome to the State Farm family!"
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sherniko love

April 3, 2025

5  out of  5
rating by sherniko love
"Been with them over 10 years and I have always been treated like FAMILY ❤️❤️❤️"
We responded:
"Thank you, Sherniko! Being part of your insurance journey for over a decade means the world to us. We truly appreciate your loyalty and are grateful to have you as part of our State Farm family!"
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Lacey Lu

April 3, 2025

5  out of  5
rating by Lacey Lu
"WONDERFUL!!! Awesome customer service as well!"
We responded:
"Thank you, Lacey! We're thrilled to hear you had a wonderful experience. We appreciate your trust in us for your insurance needs!"
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carl mcnickle

April 2, 2025

5  out of  5
rating by carl mcnickle
"Great folks. Very active in the community as well."
We responded:
"Thank you, Carl! We appreciate your kind words and are proud to be involved in the community while serving your insurance needs. Your support means a lot to us!"
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Will

March 31, 2025

5  out of  5
rating by Will
"They are very personable here. Not just trying to sell me out the door but looking out for me."
We responded:
"Thank you, Will! We’re glad to hear you felt taken care of. Our priority is always finding the right coverage for you. We appreciate your trust in us!"
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Clint Stinson

March 31, 2025

5  out of  5
rating by Clint Stinson
"Super helpful!! 10/10"
We responded:
"Thank you, Clint! We appreciate your kind words and are always here to help with your insurance needs. Your trust means a lot to us!"
Profile photo of Hunter Johnson

Hunter Johnson

March 31, 2025

5  out of  5
rating by Hunter Johnson
"Excellent service and genuine support for all of my insurance needs!! (Special thanks to Mark!) 10/10"
We responded:
"Thank you, Hunter! We’re thrilled to hear you had such a great experience. Mark and our entire team are always here to provide excellent service. We appreciate your trust in us for your insurance needs. "
Profile photo of Dawson Gilbert

Dawson Gilbert

March 31, 2025

5  out of  5
rating by Dawson Gilbert
"Kevin provided top notch customer service! His knowledge made it to where I had no questions in the end."
We responded:
"Thank you, Dawson! We’re so glad Kevin was able to provide the clarity and top-notch service you deserve. We truly appreciate your trust in us for your insurance needs!"
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Trey Adcox

March 31, 2025

5  out of  5
rating by Trey Adcox
"I’ve been with State Farm for the better part of a decade. In that time, I’ve worked closely with Mark Wyatt to establish home, auto, and life insurance coverage. He is extremely knowledgeable and made sure I was getting the best coverage and rates. Ryson Shepard and the whole team will ensure your insurance experience is seamless."
We responded:
"Thank you, Trey! We'll be sure to pass along your compliments to Mark. We truly appreciate your loyalty and trust over the years. "
Profile photo of Ahna Wyatt Adcox

Ahna Wyatt Adcox

March 31, 2025

5  out of  5
rating by Ahna Wyatt Adcox
"I’ve been a loyal State Farm customer for over ten years, and I couldn’t be more pleased with the service they’ve provided. Our home, auto, and life insurance is all covered with this team and every time we need them the experience has been exceptional. Ryson Shepard and his team are incredibly knowledgeable, professional, and always available to assist with any questions or concerns. I truly know have my best interest at heart. Over the years, they’ve helped me find the best coverage and even saved me money without compromising on quality. I highly recommend anyone looking for trustworthy and reliable insurance services to give them a call!"
We responded:
"Ahna, we truly appreciate your loyalty and kind words! It means a lot to know that you’ve trusted us with your home, auto, and life insurance for over ten years. Our team is always here to help, and we’re grateful for the opportunity to serve you. Thank you for your support and recommendation!"
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Emma Hargrove

March 31, 2025

5  out of  5
rating by Emma Hargrove
"Ryson and his team are all very polite and they were excellent at answering any and all questions about our insurance needs. Saved us time and money!"
We responded:
"Emma, we truly appreciate your kind words! I'm glad my team and I could assist with your insurance needs and help you save. "
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321sillygoose

March 31, 2025

5  out of  5
rating by 321sillygoose
"Amazing"
We responded:
"We're so glad we could help with your insurance needs and savings. Thanks for trusting us!"
Profile photo of Hannah Hall

Hannah Hall

March 31, 2025

5  out of  5
rating by Hannah Hall
"Isaac Stinson is the best. We recently got dinner and talked about all things business and life. I would trust no one more with my insurance needs."
We responded:
"Hannah, we love hearing that Isaac made such a great impression! Building strong relationships is what we're all about. Thanks for your trust in us!"
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Kym Pierce

March 28, 2025

5  out of  5
rating by Kym Pierce
"I’m definitely giving Kevin 5 stars! He saved us hundreds a month on our insurance! We’ve been with the same company for 30 years and they wouldn’t come close to the same deal. I’m sending everyone I know to Kevin so he can save them money too!! 🎉"
We responded:
"Thank you, Kym! We're thrilled to hear that Kevin was able to help you save on your insurance while providing excellent service. We truly appreciate your trust in us!"
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Hendon Haley

March 28, 2025

5  out of  5
rating by Hendon Haley
"Amazing service, very respectful and kind people!!"
We responded:
"Thank you so much for your kind words, Hardon! We're thrilled to hear you had an amazing experience with our team. We truly appreciate your business!"
Profile photo of Fran Edmondson

Fran Edmondson

March 28, 2025

5  out of  5
rating by Fran Edmondson
"Enjoyed the conversation and explanation of coverage."
We responded:
"Thank you, Fran! We're so glad you enjoyed the conversation and found the coverage explanation helpful. We appreciate your feedback and are here for any future questions!"
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Trevor Hollie

March 28, 2025

5  out of  5
rating by Trevor Hollie
"Great Coverage, Helpful Staff"
We responded:
"Thank you, Trevor! We're thrilled to hear that you're happy with your coverage and our team. We truly appreciate your trust in us!"
Profile photo of Parker Roseberry

Parker Roseberry

March 28, 2025

5  out of  5
rating by Parker Roseberry
"Very good service"
We responded:
"Thank you, Parker! We appreciate your trust in us for your insurance needs and are glad we could provide you with great service!"
Profile photo of Joshua Vaughn

Joshua Vaughn

March 28, 2025

5  out of  5
rating by Joshua Vaughn
"Great customer service!"
We responded:
"Thank you, Joshua! We appreciate your trust in us and are glad we could provide great customer service!"