Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of anna brazil

anna brazil

June 17, 2025

5  out of  5
rating by anna brazil
"Austin was/is amazing"
We responded:
"Thank you for the five-star rating, Anna! We appreciate your support and are happy to have you with us at Ryson Shepherd State Farm. "
Profile photo of Cary W

Cary W

June 13, 2025

5  out of  5
rating by Cary W
"Helpful, genuine, interested & fully supported my best interest"
We responded:
"Thank you, Cary! We’re grateful for your kind words and glad you felt fully supported. Thanks for trusting us with your insurance!"
Profile photo of Alvita “VeVe” W

Alvita “VeVe” W

June 4, 2025

5  out of  5
rating by Alvita “VeVe” W
"Alston made this transition very welcoming, smooth and was very professional. Feel just like family !!!"
We responded:
"Thank you, VeVe! We're so glad Alston made your transition smooth and welcoming—it means a lot to have you feel like part of the family!"
Profile photo of Yancey Gregory

Yancey Gregory

May 28, 2025

5  out of  5
rating by Yancey Gregory
"Ryan and his team have been wonderful to work with. Communication has been great, they've been honest and straightforward, and the policy rates have been cheaper than other companies that I've used in the past and researched. He's been nothing but a pleasure to work with and I would highly recommend reaching out to them if you're interested in any kind of insurance."
We responded:
"Thank you so much, Michael! I really appreciate your kind words. It’s always our goal to be transparent, responsive, and help folks find the right coverage at a great value. Glad we could deliver for you!"
Profile photo of Samantha Clark

Samantha Clark

May 27, 2025

5  out of  5
rating by Samantha Clark
"Very kind and educational! Very competitive prices also!"
We responded:
"Thanks so much, Samantha! We’re glad you had a great experience with our team—kind, informative service and competitive insurance rates are what we aim for every day."
Profile photo of Marlene Watson

Marlene Watson

May 22, 2025

5  out of  5
rating by Marlene Watson
"Mark Wyatt is my go to guy with State Farm. We have been friends for many years. I have had many vehicles as well as my home and life insurance through State Farm and Mark has always given me great customer service and is always prompt with his response to my questions or concerns. I highly recommend Mark and State Farm for all of your insurance needs."
We responded:
"Thank you, Marlene! We're proud to have Mark on our team—his dedication and long-standing relationships mean everything to us. We’re so glad you’ve trusted us with your insurance."
Profile photo of chad smith

chad smith

May 20, 2025

5  out of  5
rating by chad smith
"Excellent service and response! Process was easy and Austin saved us a bundle!"
We responded:
"Thanks, Chad! We’re glad to hear Austin made the process easy and helped you save on your policies. Thanks for trusting us with your insurance! "
Profile photo of Kathy Freeman

Kathy Freeman

May 19, 2025

5  out of  5
rating by Kathy Freeman
"Been with State Farm over 20 years, They have Always Taken Good Care Of Me."
We responded:
"Thank you, Kathy! We truly appreciate your loyalty and trust over the past 20+ years! We’re honored to have had the opportunity to take care of you and truly appreciate you being part of the State Farm family. If there’s ever anything you need, we’re always here to help!"
Profile photo of Annie Garrett

Annie Garrett

May 17, 2025

5  out of  5
rating by Annie Garrett
"I have been with State Farm a very long time and Ryson and his team are an exceptional group ti work with. Always incredibly helpful, efficient, and knowledgeable. I would absolutely recommend!"
We responded:
"Thank you so much, Annie! We truly appreciate your long-time loyalty and your kind words. It means a lot to know you’ve had a consistently positive experience with our team. Thanks for trusting us with your insurance! "
Profile photo of Michael Conte

Michael Conte

May 15, 2025

5  out of  5
rating by Michael Conte
"Austin was very helpful saved me around 50% on my auto"
We responded:
"Thank you, Michael. I'm thrilled to hear that Austin was able to help you save so significantly on your auto insurance! We always aim to provide the best service and value for our customers, and it's great to see we hit the mark. We appreciate your trust in us!"
Profile photo of Davey Downs

Davey Downs

May 13, 2025

5  out of  5
rating by Davey Downs
"Austin communication is top notch!!! His professionalism, honesty, and great pricing are who he is. He truly cares about his clients. Best Insurance Agent in the Nashville Area!!"
We responded:
"Thank you, Davey, for sharing about your positive experience with Austin! We strive to ensure our customers feel valued and well-informed. Your feedback really brightens our day and motivates us to maintain those high standards. Thanks for trusting us with your insurance needs."
Profile photo of Linda Farrar

Linda Farrar

May 9, 2025

5  out of  5
rating by Linda Farrar
"Mark is awesome. He always takes the time to listen to all of my needs and he's always very pleasant. Mark is the BEST"
We responded:
"Thank you for sharing your experience, Linda. Mark truly takes pride in providing top-notch service and genuinely cares about meeting our customers' needs. It's fantastic to know he left such a positive impression on you. Thanks for trusting us with your insurance needs!"
Profile photo of Carrie Allen

Carrie Allen

May 1, 2025

5  out of  5
rating by Carrie Allen
"Great experience. Wonderful to work with."
We responded:
"Thanks so much, Carrie! We're thrilled to hear you had a great experience—it was a pleasure assisting you with your insurance needs."
Profile photo of Sidney D Gray

Sidney D Gray

April 29, 2025

5  out of  5
rating by Sidney D Gray
"I've been doing business with this agent for years. Service is great. Quotes are good. Communication and conversation always enjoyable and personable. Looking for a change; check him out."
We responded:
"Thanks, Sidney! We truly appreciate your long-time support. It means a lot to hear that our service, quotes, and conversations continue to hit the mark. Thanks for trusting us with your insurance!"
Profile photo of Gilberto Figueroa

Gilberto Figueroa

April 23, 2025

5  out of  5
rating by Gilberto Figueroa
"Great service talk to Justin was fun, and the, best, part save money .txs"
We responded:
"Thank you, Gilberto! I’m glad Austin could make your insurance experience both informative and enjoyable, and that we helped you save money on your coverage. We truly appreciate your trust in us for your insurance needs!"
Profile photo of Meryl Wall

Meryl Wall

April 21, 2025

5  out of  5
rating by Meryl Wall
"Austin has been great! So helpful! He saved me right at $135 a month! Thank you Austin!"
We responded:
"That’s amazing to hear, Meryl! Saving $135 a month is a big win — Austin will be thrilled to know he made such a difference. Thanks for sharing your experience!"
Profile photo of Walter Pepper

Walter Pepper

April 21, 2025

5  out of  5
rating by Walter Pepper
"Very professional Agent that we worked with. Austin helped us greatly"
We responded:
"Thank you for taking the time to leave us a review, Walter. We’ll be sure to pass along your compliments to Austin; we are lucky to have him on our team here at Ryson Shepherd State Farm! "
Profile photo of Joshua Livingstone

Joshua Livingstone

April 14, 2025

5  out of  5
rating by Joshua Livingstone
"Austin literally saved me $100 monthly on my auto insurance and I’m getting as good, if not better coverage. He’s a pleasure to work with and it’s clear he enjoys helping you save. I highly recommend giving them a call!"
We responded:
"That’s awesome to hear, Joshua! Austin really takes pride in helping folks find the best value without sacrificing coverage. We’re so glad he was able to make such a big difference for you—thanks for trusting us with your insurance needs!"
Profile photo of Blake Mcadams

Blake Mcadams

April 14, 2025

5  out of  5
rating by Blake Mcadams
"I’ve always had a great experience with State Farm, Mark Wyatt is always willing to pick up the phone and find answers for you at the drop of a hat, I could not ask for a better insurance agency to cover me and my family!"
We responded:
"Thank you, Blake! We’re proud to have Mark on the team—he truly goes above and beyond to support the families we work with. We appreciate you trusting us with your insurance needs!"
Profile photo of La'shan Overton

La'shan Overton

April 10, 2025

5  out of  5
rating by La'shan Overton
"Austin was a fantastic agent. Very informative and very nice"
We responded:
"Thanks so much, La'shan! We're glad to hear Austin took great care of you—he’s always committed to making sure everything is clear and stress-free. We appreciate you choosing our State Farm office!"
Profile photo of Tony Alvarez

Tony Alvarez

April 10, 2025

5  out of  5
rating by Tony Alvarez
"The best of the best. Been with them since I started driving. Always a pleasure!"
We responded:
"Appreciate the kind words, Tony! It means a lot to have loyalty. Thanks for trusting us with your insurance needs!"
Profile photo of Brenda Winningham

Brenda Winningham

April 8, 2025

5  out of  5
rating by Brenda Winningham
"I highly recommend Austin Wagnon at Ryson Shepherd State Farm Insurance Agency. Austin was knowledgeable and helpful and a delight to work with during our insurance search."
We responded:
"Thank you so much, Brenda! We’re thrilled to hear Austin made your insurance experience a positive one. His dedication to helping others find the right coverage truly shows. We appreciate your recommendation and your trust in us for your insurance needs!"
Profile photo of storm72goo

storm72goo

April 7, 2025

5  out of  5
rating by storm72goo
"Great costumers service especially agent Austin, he was helpful and cooperative, and gave me a good deal with easy process, so thanks Austin, you made my day."
We responded:
"Thank you for the kind words! We’re so glad to hear Austin provided great customer service and made the process smooth and easy. We appreciate your trust in us for your insurance needs!"
Profile photo of Sherry Van Dine

Sherry Van Dine

April 4, 2025

5  out of  5
rating by Sherry Van Dine
"Great guys! Austin and Mark are very detailed and so helpful in explaining policies! This seems like a great company already!"
We responded:
"Sherry, thank you so much for the kind words! We're so glad Austin and Mark were able to provide helpful, detailed guidance on your policies. It’s our goal to make insurance feel simple and supportive. Welcome to the State Farm family!"
Profile photo of sherniko love

sherniko love

April 3, 2025

5  out of  5
rating by sherniko love
"Been with them over 10 years and I have always been treated like FAMILY ❤️❤️❤️"
We responded:
"Thank you, Sherniko! Being part of your insurance journey for over a decade means the world to us. We truly appreciate your loyalty and are grateful to have you as part of our State Farm family!"